Frequently Asked Questions
Everything you need to know about LEIF Products and your beauty journey.
What is the status of my order?
Once your order is placed, you will receive a confirmation email. As soon as your package ships, we will send a tracking link so you can monitor its journey to your doorstep.
Are LEIF products cruelty-free and vegan?
Yes, we are committed to ethical beauty. All LEIF products are 100% cruelty-free and we offer a wide range of vegan options. Please check individual product labels for specific certifications.
What is your return policy?
We want you to love your purchase. If you are not satisfied, you can return unopened and unused products within 30 days of delivery for a full refund.
Do you ship internationally?
Currently, we ship to the United States, Canada, and select European countries. Shipping rates and delivery times vary depending on your location and will be calculated at checkout.
How do I know which product is right for my skin type?
We provide detailed ingredient lists and 'Best For' guides on every product page. If you need personalized advice, our beauty consultants are available via live chat.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment plans through Afterpay.